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$25 move-in w/ 1 month FREE!

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Frequently Asked Questions

Quick answers about renting, access, security, and policies.

Can I rent storage online?

Yes, we offer online checkout with instant access to the unit after completing the lease agreement and payment.

Do you charge a fee for credit cards?

Yes, there is a 3% service fee but not when using ACH or a debit card.

What items am I not allowed to store?

You cannot live in the unit. No food-related items for human or animal consumption. Refrain from storing flammable items like gas cans and fireworks.

Do you provide dollies, pushcarts, and moving equipment or rental trucks?

No, everyone is responsible for moving their own items in and out.

What security measures are in place?

Our facility is gated, and cameras operate 24/7. We also offer StorageDefender for an additional fee. Please contact our team today to inquire about pricing.

Do I need to bring my own storage lock?

Yes, please bring a lock. You can purchase a combination lock at our office for $15.

Do I need a tenant protection plan?

Yes, tenant protection is required at our facility. This covers your belongings; however, you may use a personal or business policy if you have coverage for off-site premises. Please call the office if you want to discuss this further.

What if I need to speak to someone about my storage after hours?

We are available to answer questions after hours. Please leave a voicemail with your name, unit number, and callback information.

How do I pick my storage unit size?

Our website provides a handy tool for sizing. Just input the details of your personal items, and the tool will recommend the best size for them.

What is a drive-up storage unit?

This space is similar to your garage at home, with drive-up access that lets you park in front and load and unload easily.